I like how they can send out emails, calls or texts with just one click! It also has an app for my phone which allows me access from anywhere at anytime (even when offline). Sometimes you have no choice but it could be solved if there was more training/support available through their website in regards to this software as some people may not know what all features are that come along wtih certain plans - we were looking into adding additional services without having too much money so i dont think those who use free would understand why our plan costs $25 per month vs others only costing around 10$-$15 dollars monthly!! The best part about ant eater though? You get unlimited contacts saved within its system meaning once someone adds us then thats where everything stays until deleted manually via emailing them asking permission first before deleting any contact information off.