I love how simple this software is! The customer service has been phenomenal, they are always there when you need them and if something goes wrong they will help fix things as soon as possible. Sometimes takes awhile but once we get in contact with someone from raw shorts about our problems or questions everything was fixed right away!! Great program that gets results every time. They have helped us out so much over all of these years (about 4-5) We've used other programs before which were too complicated for my customers who just wanted some basic animation done without having to learn tons of different tools like RAW SHORTS does.