The platform is easy to use with the AI feature which is very smart and intelligent. It has so many features which make your work more convenient. If there are any problems in the system then it gets fixed very soon. I have not faced any problem but if it happens then there will be no issue in getting the solution. This is one of the best platforms available for sales support teams as it provides all the necessary tools required for the team to perform their duties effectively. I am using this software for my job as an agent for Sales Support Team.