As the product manager for Quotidian, I had high aspirations for the company's dedication to producing high-quality goods that would make day-to-day life easier. Unfortunately, my time spent with this company was not satisfying in any way. Despite their claims that they produce high-quality goods, it appears that they do not pay sufficient attention to the details involved in the quality control process. The things that were sent to me were of terrible quality, and some of them even arrived broken. When I went out to their customer support for assistance, they were unresponsive and unprofessional despite my repeated attempts to get in touch with them. It is very evident that Quotidian's primary concern is making a rapid sale rather than ensuring that the customer's needs are met. This is not acceptable to me in my role as product manager. In general, I am unable to recommend Quotidian to other professionals searching the market for high-quality goods and services. Customers will continue to be dissatisfied with their purchases, which will stymie the company's attempts at expansion as it waits for improvements in quality control and customer service.