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United Kingdom, Belfast
1 Level
748 Review
73 Karma

Review on NEWHEY by Mike Littlejohn

Revainrating 2 out of 5

Newey's Disappointing Customer Service

I regret to report that my time spent reviewing the NEWHEY web store was not very rewarding. While I like the variety of clothing options, I was disappointed with the quality of service I received. It took me a few tries to obtain a response from their support personnel when I had a query about a product. Even still, the details supplied were vague and useless. I was hesitant to place an order because of their poor communication skills. In addition, I was disappointed by the quality of a few of their offerings. Some of the pieces were well-made and fashionable, but others appeared to be of poor quality and would not last long. Due to this quality variation, I had doubts about the reliability of their items as a whole. NEWHEY might be a fantastic online shop if they improved their customer service and product consistency. As a reviewer, I look forward to future developments in these areas.

Pros
  • high-caliber goods
Cons
  • Shipping may take a while.