I bought 3 of these for our office a few weeks ago. I had a speakerphone that worked fine for 2 days, started breaking down on day 3 and then stopped working entirely. Since I'm the only one using the speakerphone, I decided to replace it with one of the other two phones. It turned out that the other two were also dead. I contacted Panasonic to see if some settings could be changed and they confirmed the phones are faulty. Otherwise, I liked the phones, but the hands-free defect in 3 out of 3 is not a quality feature.
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