Purchased in the Onlinetrade. Ru store (https://www. Onlinetrade. Ru/) for a girl. When unpacking the headphones, the inner packaging was torn. Initially, they did not attach any importance to this, but when trying on the headphones, it turned out that the headphones are too large and cannot be properly fixed in the auricle (fall out). It was decided to return the goods to the seller. Having entered the site and read the instructions, it turned out that the goods are subject to return if the goods and packaging have a presentation. Returning to unpacking, I realized that this was not our case. Since the store does not have a phone number on the site, I wrote to the store using the feedback form with a question about how long it takes to return the goods. I've been waiting for an answer for 4 days now. I am not a fan of conspiracy theories, but it seems that the store deliberately damages the packaging so that the product is not suitable for return. Reading the reviews of the Onlinetrade. Ru store, a similar problem occurs frequently. I do not recommend this seller.
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