The EL wire is fine, maybe not as bright as I would like but I don't mind.The wire at the base of the switch is bad.
It might work for a second or two but otherwise it seems faulty like maybe it wasn't made well enough or possibly is not made to handle a little bit of shipping travel.Edit: I opened the case and nothing was wrong but when I put it back together it was working fine, so it was just a temporary problem and is working perfect now.Does make a high pitched sound and its frequency changes with how many wires are being lit.
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