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Review on ๐Ÿ–จ๏ธ Epson WorkForce WF-7620: Wireless Color All-in-One Printer with Scanner and Copier - Amazon Dash Replenishment Ready by Justin Vasquez

Revainrating 2 out of 5

MY NEWEST EPSON PRODUCT OF ANY KIND!

The printer is about 18 months old (warranty expired) and has printed about 500 pages in total. I was just trying to print a color document on plain A4 single-sided paper. The printer died with a dreaded "0x97" error (according to the internet this is said to be a fatal hardware error/component error). I observed the same error with a plain black and white document. Searched for remedies on the internet. Nothing official found from Epson, only 3rd party "answer" sites (unfortunately assume Epson can't really help). Third-party suggestions ranged from throwing them away and replacing (useless) to powering off and removing/reinstalling all ink cartridges (with the printer's knowledge/cooperation as if they were being replaced. Pretty helpful). Did the complete trick: cleared the print queue, disconnected, waited about 5 minutes, reconnected, went through the ink cartridge replacement log, uninstalled/reinstalled all ink cartridges. After all, the same color document that previously failed to print properly. The dreaded "fatal hardware errorโ€ turned out to be anything but fatal. I'm happy. Although I don't use the printer extensively (volume wise), I do rely on it to print/fax urgent documents and I find this kind of nonsense quite tiresome. Conclusion: This model is flawed. He lost my trust. I'll be watching closely how long this lasts. I will replace it with a Hewlett Packard model if/when it fails. Update: Also just had to run the head cleaning routine over 20 times to fix the black injectors which is ridiculous. I don't know if servicing HP printheads is more or less easy, but for now it's another reason to try HP. Update: Downgrading my rating for this product to 1 star. I keep bumping into 0x97. Errors and cannot always be resolved by turning off/unplugging the power cord and removing/replacing the cartridge. Requires repeated use of this tool. When I get consecutive 0x97 errors, I can only print a few pages at a time before the printer fails again. serious problem. Also, I can work around the seemingly PERMANENT printhead clogging issues (if I can even get the printer to work at all) by choosing the highest print quality settings (seems to minimize/eliminate the smearing and garbled output, at the expense of a significant increase in print print time). THIS WILL BE MY LAST EPSON PRODUCT OF ANY KIND! Owning this printer has become a ridiculous circus.

Pros
  • Enjoyable
Cons
  • Clarity