I ordered 4 sets of these binder boxes for my mother's home office. The first two sets came in perfect condition, no issues or damage, but the third set came with scratches, stains, some interior material and even small holes on the bottom. I sent it back hoping to get something better, but when I reordered the fourth set, I still received it with damaged handles. I will not return it again. TO UPDATE! The seller was kind enough to contact me and solve my quality control issues. They also did a partial refund and replacement which was very thoughtful. My mother and I are now 100% satisfied not only with the product but also with the service.
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