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Morocco, Rabat
1 Level
726 Review
57 Karma

Review on Ink E-Sale Remanufactured Toner Cartridge Replacement for HP 131A 131X CF210A CF210X CF211A CF212A CF213A High Yield Set, Compatible with HP LaserJet Pro 200 M251n M251nw M251 MFP M276nw M276n Color Printer by Kobby Cagle

Revainrating 5 out of 5

Magenta was defective, the seller does not respond

I ordered a set with 3 colors and 1 black cartridge. The first 2 colors and black worked well. However, the magenta was defective right away, the ink got everywhere (hands, printer, packaging). Pages are printed all over with red spots - see photo. Contacted twice. The first time they responded immediately, asking for clarification. I replied with information and pictures of the problems but received no response. The second attempt went unanswered. Can't return because I used different colors. Update: The seller contacted me to resolve this issue and asked me to change the rating. They promised to send a new cartridge but they never replied to my numerous letters and the cartridge was never sent. Not sure if there is a technical issue with the email system causing them not to receive messages or if this was intentional. I just want to swap but can't get it :-(

Pros
  • The best
Cons
  • Not bad