The bot has helped me in many ways! I have realized how much of my time could be saved if we were able use bots instead for certain tasks or processes like answering questions about our products etc., It's not yet fully developed but it seems very promising so far from what i've seen already!! If you're looking into building chatbots then this would definitely help give some sorta direction as there are too few tutorials out now compared when they first came around last year (and no real good ones either).