Header banner
Revain logoHome Page
Thomas Landis photo
Sri Lanka, Sri Jayawardenapura Kotte
1 Level
717 Review
38 Karma

Review on befen by Thomas Landis

Revainrating 2 out of 5

Befen - Poor Purchasing Experience

I was eager to check out Befen, an online retailer that claims to specialize in clothing, shoes, jewelry, handbags, and wallets because I'm a big fan of fashion. But I've been disappointed with the company's performance. First of all, the things I got were of poor quality. The jewelry I bought was fragile and easily tangled, and the shoes and bags I bought were cheap and poorly manufactured. I anticipated more from a business that claims to be an expert in these fields. The clothing's sizing was also erratic, with some pieces fitting too snugly and others too loosely. It was difficult to shop with assurance as a result of needing to frequently exchange or return goods. Additionally, Befen's customer service was subpar. I inquired about my order and got a delayed response that didn't really address my concerns. Dealing with sluggish customer service was annoying, especially considering that I was already not happy with the things I received. Last but not least, the prices at Befen did not correspond to the caliber of the goods. I anticipated paying more for high-end designer things, but instead I got inferior goods for a higher cost. My interactions with Befen were poor all around. Shopping is not a fun experience because of the subpar product quality, variable sizing, and unresponsive customer support. I wouldn't advise other fashion lovers to shop at this website.

Pros
  • Superbly crafted goods
Cons
  • There aren't any actual stores