The ease of use, quick start up time for new users to understand how it works and its features are very good! I like that you can send out emails easily with this software as well. It is easy enough for anyone who has basic computer skills or knowledge to be able to learn quickly what they need in order to do their job effectively. There really isn't anything i dislike at all about cloud assessor so far. We have been using it since March 2018 (as an internal tool) but we're now branching into sending our clients surveys via email which was something not available before when working internally only.