The customer service is great! They have helped me to set up my account with them many times now when I've had questions or issues. It's easy for people who are new to net banking/transfers etc but also has some features which make it easier than others (like sending money overseas). If you're looking into doing transfers from your bank accounts then this should be one of your options along side other banks in order to get good rates as well as better services like free SMS alerts if something goes wrong. Currently using Netbank Transfer and Mobile Checkout app both at once so no problems there yet. We use Nettle Bank Transer frequently between different countries and we find they do what they say - very quick transaction time too. Great way to transfer large amounts without having to wait weeks for an international wire transfer. Also saves costs by not paying those high fees associated with transferring via traditional.
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