I bought this product last November. The item recently broke. I have called Ramblewoods customer service 8 times in the last two months. I have left many messages on the answering machine there (this number does not link directly to the Rumblewood offices) and still have not received a reply. This item is still under warranty which seems useless as you can't talk to anyone from the Ramblewood. Ramblewood if you read these reviews please contact me and replace the defective product I paid for!
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