In general, I like the massager. Here are my observations: (1) This thing is VERY powerful. So far I've only been able to use it on the lowest settings. To be honest I wish it was even lower. (2) It takes a few minutes to warm up (3) In my opinion, this massager is really best used on the neck. While you can use it in other places (shoulders, hips, etc.), I think the design is a bit awkward to use and hold in place if you use it behind your neck. (4) Wrist straps are uncomfortably short. Length. I'm only 5'3", so I don't have a very large wingspan, but I've found that I can't comfortably hold my hands at my sides or in my lap when my hands or forearms are in the straps. Hence falls I find it difficult to fully relax my shoulders to get the most out of the massage.I think the design could be greatly improved if the arm straps could be adjusted.
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