This software has been very useful for our business, it helped us to understand who are our customers and what they like or dislike about our products. The support team of this program was also great! They were always there when we needed them. Nothing so far that I can think of. Maybe because i'm not in charge of this department but if you have any questions don't hesitate to contact their customer service; they will be more than happy to help you out. With this tool we get insights into our users' behaviors which helps us improve our services and products.
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