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Greece, Athens
1 Level
741 Review
49 Karma

Review on Papercode by Barry Taylor

Revainrating 3 out of 5

Papercode Online Store: A Very Annoying and Frustrating Experience

When I placed an order with Papercode, I did so with high hopes because I am an experienced user who routinely does online orders for office products and school supplies. Unfortunately, my time spent shopping in their online store was a source of both frustration and dissatisfaction. Although it was simple to get about on their website, the checkout procedure was laborious and time-consuming. My purchase ended up taking a lot more time to finish than I had anticipated, and there were various technical problems that I ran into along the route. I was dissatisfied to discover that numerous of the products I had ordered were absent from the package when my purchase finally arrived. I got in touch with their customer support team right away, however I was confronted with delayed response times and responses that weren't particularly helpful. In addition, the quality of some of the things that I did receive was below average, and several of them sustained damage while being shipped as a result of insufficient wrapping. The lack of attention to detail was especially alarming in regard to paper products, as these items need additional protection while they are being shipped. My time spent shopping at the Papercode online store was, on the whole, a source of frustration and disappointment for me. They have a user-friendly website, but the checkout procedure is painfully slow, their customer support is poor, and both the product quality and the packaging are below par. These are big flaws. Papercode is not a retailer that I would recommend to anyone searching for a streamlined online shopping experience for office and school supplies because it lacks the necessary features.

Pros
  • Prompt Delivery is guaranteed.
Cons
  • Inadequate packaging