I have used many tuners in the past and they were very easy to use. I have 40 years experience as a computer engineer so based on the reviews I expected this to be easy. An update was not possible via WLAN or a computer. Wasted 5 hours and ended up leaving it overnight (as some have suggested). Woke up to refresh. I bought a second license with no problems. Did a basic setup on a standard Hummer H2. It turned out that the performance and handling improved during two short test rides. On the third day I pulled onto the freeway and within seconds the truck stopped and started, the check engine light came on and was going no faster than 5 km/h (sluggish home mode?) before finally stopping a few minutes later. A large black truck stalled on a freeway at night at 75 miles per hour. Not funny. The $500 black box that ruined my H2. I would give zero stars but some people say that among the many good devices sold there can be a bad one. Tech support is open early on the east coast and seven days a week (when most people are working on their cars), so I'm stuck until Monday. Will update the review as soon as I can reach it.
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