This particular WD external drive had a problem and had to be reformatted after I loaded photos and other data onto it. I couldn't recover the data and had to contact WD for a replacement. Purchased in April 2016, 1 year warranty. Luckily WD honored their warranty and I was able to exchange the failed drive for a brand new one for free. This is the first time I've had a problem with a WD external drive. I will continue to buy this product. John J Donadio
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