Spoiled Christmas. Bought two for my wife so she and her mom can talk (and see) coast to coast. We were sent both devices so my wife could see how they worked before sending one to my mother-in-law. Plugged one in, it turned on and I excitedly went to my neighbors to plug in the second one and try it out. Connected, connected, NOTHING. Tried other plugs but still NOTHING. The block is defective, I return it to Revain, let's see how the return goes (before there was only one return, not the easiest). The wife and mother-in-law were very excited and now they are very disappointed. You'll have to wait (weeks?) assuming we get replacements and it works. Otherwise I'll have to agree to a refund (better a full refund if they go that route) and then try to find them (thought I was in good shape and ahead of the Christmas fever by buying on December 5th).
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