Despite the reviewer's complaints, I had a positive and easy internet shopping experience with SURBLUE. The website's layout and assortment of women's apparel, footwear, jewelry, and accessories impressed me. I had no problems with the payment gateway or the checkout procedure. In addition, I received my order within the estimated time period, and everything was just as described. The high standard of the items I got blew me away. All of it was well-made, from the clothes to the shoes to the jewels. The goods I purchased were of high quality at a fair price. Since I didn't have to call customer service myself, I can't comment on the specifics of the negative reviewer's interaction with the company's representatives. I had a good experience with SURBLUE, so I won't be hesitant to return to their web store in the future. Overall, SURBLUE's online store has a great selection of fashionable women's apparel, shoes, jewelry, and accessories at affordable prices, so I would suggest it to anyone.