The ability for me as an attendee or participant in any of our live meetings/webinars was extremely helpful when I had questions about anything related to my account! It also allowed us all access at once so we could ask each other if there were things they needed help understanding during training sessions etc..
There really isn't much dislike but it would be nice to have more options available such as being able see who else attended from another department (i know this can sometimes happen through email). Also having some way to send out reminders via text message might improve attendance rates - especially since many people are now working remotely due to COVID19 issues. We've been using bigmarkers services over 2 years ago before Covid 19 hit hard & everyone has learned how useful their products actually make them feel which means better retention rate than ever seen previously within companies like ours where staff turnover used too high prior.