I really like that they are very helpful to give feedback if you have some questions about their products. The customer support has always been incredibly good at answering my questions quickly. One of my favorite features is how easy it was for me to setup my first ternary data cluster compared with other providers out there. They do not make it as easy as possible so far. Maybe we need more tutorials or examples but maybe this will be fixed over time. We are using Ternary Data to store our event logs in order to analyze them later.