I like its user friendly system as you don't even need to be tech savvy to use it. I've only used it for a half year, but I will continue to explore, ask questions, and give input to it whenever I need to. So far, I've not encountered anything I dislike about the program, it works perfectly within a simple system structure so I am happy with the results. There are no faults that I see, but if I have questions in the future, I will post them for future reference. This is one of my favorite management systems we've tried. It allows me to keep track of our inventory, and create reports for our sales teams. The ease in which I was able to access my documents! It's so simple (and looks just as beautiful) that you almost don't even realize it has all these features until after your first few uses - then "Oh wow!" You can easily see how much time goes into creating documentation for products or processes; now we have an easy way with this tool to make sure everything gets done right before going out production!!