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New Zealand, Wellington
1 Level
727 Review
42 Karma

Review on Libin by Paul Hubbard

Revainrating 3 out of 5

A critique of the Libin Company is available at Following Trends Isn't Enough.

As a former customer of Libin Company, I was dissatisfied with the business's lack of originality and inability to deliver goods that genuinely satisfied their clients' requirements. Although they may take pride in being trend-setters, this strategy is insufficient to gain my business. The Libin Company's goods frequently lack distinctive characteristics or design elements and are rather generic. They don't seem as interested in developing products that genuinely satisfy the needs of their customers as they are in joining the newest trend train. This strategy produces a lack of creativity and innovation, which eventually degrades the customer experience. In addition, I thought Libin Company's customer support was subpar. I asked their customer support staff a question about one of their products, and I got a general answer that didn't address my particular issues. This disregard for customer requirements is unacceptable in the cutthroat market of today. Additionally, despite the fact that their goods lacked originality and quality, I discovered that Libin Company's prices were frequently higher than those of their rivals. Simply put, this price point cannot be justified for goods that are neither exceptional nor distinctive. Conclusion: Despite Libin Company's claims that they follow trends, discerning customers will ultimately find them to be an unattractive choice due to their lack of innovation, customer service, and value for money. Since I was a client, I am unable to endorse this business.

Pros
  • dedication to following the newest styles.
Cons
  • There are no actual store addresses.