Review on Experience The Thrill Of Rescue With FUNERICA Fire Truck Toy For Kids, Featuring Lights, Sounds, And More! by Tony Buckley

Part of the reason we purchased this truck was for the Fireman Sam figures, a well loved character in our house. No figures were included. We looked in all the recommended places, under the truck etc, and completely dismantled the box- none to be found. Within 15 minutes of very normal play, nothing rough at all, the ladder lift was broken so that it will not stay up. just slides back down each time it is raised. A very disappointing purchase, poorly made and incomplete. This has left us with a pretty bummed out little boy.UPDATE: I initially rated this toy 1 star due to our experience described above. The seller, however, was very kind and thoughtful and did a lot to right the situation without our asking. She reached out to us on her own and opted to send us a brand new truck even though Ebay had refunded our order without requiring that we ship the toy back. It seems our first shipment was a lemon. In addition to the broken ladder and missing figurines, the friction wheels feature barely worked and the buttons were very quiet. The second pass at this toy included the figurines, the traction wheels work well, the sounds are loud and clear and the ladder has held up past a few days of play. This is not a super sturdy and durable toy that will take a beating, but it is a fun little firetruck toy and great for Fireman Sam fans. We appreciate how the seller went out of her way to make sure we were happy. Know that if you have an issue with the toy, the seller is caring and responsive. I recommend contacting her directly if the need should arise.