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Finland, Helsinki
1 Level
732 Review
71 Karma

Review on CBTwear by Brian Tompkins

Revainrating 2 out of 5

Poor Customer Service and Disappointing Quality at CBTwear's Online Store

After reading some favorable reviews, I was eager to try the CBTwear online shop, but my experience was utterly disappointing. I bought some clothing, but it was of bad quality, with thin material and loose threads. Also not as durable as I had anticipated were the kitchen and dining items I purchased. Additionally, when I contacted customer support with my concerns, they were both unresponsive and unhelpful. Even though I attempted to leave a bad review on their website, it was never posted, which leads me to doubt the veracity of the favorable reviews I first read. Overall, I wouldn't advise anyone looking for high-quality goods and dependable customer service to purchase CBTwear.

Pros
  • Fast and helpful responses; excellent customer care.
Cons
  • It's possible that some of the products are overpriced in comparison to the competition.