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1 Level
1302 Review
50 Karma

Review on Certified Payroll Reporting by Victor Olsen

Revainrating 5 out of 5

Excellent customer service, great follow up from any concerns or inquiries

We have been using PCAR since we switched over as our PTO provider many years ago! The support has not changed at all in that entire period - no down times while fixing issues etc; prompt reply to questions within minutes (usually); very competent staff members who are ready/prepared when they talk face-to?face during an issue resolution call vs jumping through email hoops etc which leads sometimes to unnecessary confusion about what's going where /when!! Nothing so far. Great product overall once it seems like you get used too them after several months but I guess there need be some sorta 'trial' run by someone else if unsure how well things work out initially?? Maybe try another system before switching back again just because others may recommend something different than your needs specifically?! Benefits include having multiple people look into problems simultaneously without creating delays due dates getting paid &amp info sent off quickly with explanations being given alongside same! Also benefits includes ability easily switch between projects wtihin one organization rather then doing manual stuff each month individually!! Just don't expect immediate results immediately though.. give enough opportunities via training sessions available online I like that this software provides access to all the information you need in one place. It's very easy to use and navigate through. The interface could be improved by making it easier to move between sections of the program without having to close out each section first (like when navigating to a different page). This was an upgrade for our current system so we didn't have much experience using CPPR before hand. We are now able to input rate changes as well as verify payrolls quickly and efficiently.

img 1 attached to Certified Payroll Reporting review by Victor Olsen



Pros
  • Easy navigation throughout.
  • Ease entering data from excel files or other sources directly instead needing special setup steps required previously, prior systems had separate programs needed set up separately per client project file type desired entry source wanted entered upon!!! All done here automatically thru simple clickable buttons ! A dream come true compared w previous limitations requiring
Cons
  • Zero