Ordered 2 of these pillows for parents. They were shipped separately and vacuum sealed so I couldn't tell what they looked like. My parents cut up the bags and tried fluffing the pillows but they were terribly wrinkled. The pink had a horrible musty smell like it was wet. These are NOT quality products so I do not recommend them. I own the PillowPad brand and wish I hadn't gone for a good product I already knew. I was so embarrassed that I gave away this bad product but returning it is such a problem.