I liked that it was easy to set up rules for my family members who have different devices/networks (home router). It also has an app which is great because you can remotely manage your settings from anywhere in the world! There are some features like blocking web sites or apps not available yet when we first purchased this service but they keep adding new options all the time so there's no reason why one wouldn't be able to use them eventually with enough patience. So far everything seems fine, nothing really bad about using this program either. We've been very happy with our experience thusfar. This helped us better control what kind of content each person could view online as well as help restrict certain people if needed at times without having to go into their accounts themselves.