I like that they have multiple options to customize my account as well has being able too host it in different ways (cloud or self-hosted).
They also offer an API which is great if you want more integration than just their platform offers out of box! Sometimes there are issues when transferring files between devices but we've been very happy overall so far. We can now easily upload our episodes without having them hosted elsewhere first - this was something previously not supported by other services at comparable pricing levels.