When I opened the bag 2 hooks were not connected and some of the rubber tips that go on each end of the hooks were loose in the bag. Just put the 2 hooks back on (but all 6 hooks need to be bent with pliers to stay on the net. As for the rubber caps, they dangle and fall off by themselves, you will lose them...if you want to to leave them you have to glue them in place coleman does some products well and others are crap (check out their cheaper tents) it probably falls into the crap category ok but i haven't used it yet if If I had to do it again, I'd spend a few bucks more and buy a better brand.
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