The first thing I want to say is that I'm really curious as to why the reviews for these headphones are so positive. Not only is the kit terrible, it just doesn't work. To hear even a little of the base, they have to be stuffed in the ear so far that it hurts, and they certainly move, don't stay there. Tried all 3 pieces of plastic that should fit in someone's ear. Second, the instructions aren't something that aren't there, they're useless. The app is useless and buggy and if you read the privacy agreement they collect your personal information and sell them, even headphones are not cheap to buy. I'll definitely box them up and send them back today. What a waste of time and effort. JBL used to be a good company. Now it seems like they have prices that reflect a product they no longer make.
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