Minute Counting Speed - Ideal For US Currency by Erick Roby

Name: Cassida 5520 UV/MG - High-Speed Money Counter With ValuCount, UV/MG/IR Counterfeit Detection, Add And Batch Modes - Large LCD Display & 1,300 Notes/Minute Counting Speed - Ideal For US Currency
Item: Cassida 5520 UV/MG - High-Speed Money Counter With ValuCount, UV/MG/IR Counterfeit Detection, Add And Batch Modes - Large LCD Display & 1,300 Notes/Minute Counting Speed - Ideal For US Currency
Rating: 1

June 28, 2023

Non existent customer service

Purchased this as a gift for my dad. It was used approximately once a month. After a year it stopped working. After a bit of research we determined the error code we were getting was a dirty sensor (the manual does not define what each error code means, so it was up to us to figure it out). Followed the directions for cleaning to the letter, and still received the same error message. I have reached out to the company with several emails over the past month and received absolutely no response.

Pros