We have always used Plantronics for our training headsets in our call center and decided to try them instead. We've had so many complaints from customers on the phone that they can't hear us, and many more dropouts due to poor quality beyond what my company accepts as acceptable. Unfortunately, we don't exercise all the time, and by the time we had an opportunity to use it sufficiently to assess the value of these purchases, we were out of our return window.
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