I like that I can log in to the system using my own username instead of having to use the account names that were provided by the company who uses the system. I also like that it's not too hard to navigate through the system once you get used to it. The only thing I dislike about this system is how slow it is sometimes when I'm working away from home. It would be nice if the system allowed me to have more tabs for open documents/mailings/etc. at one time. It helps with making sure all work has been done and no mistakes have been made when sending out information to the client.