I like how it can be used in multiple ways (ie., as both teacher/parent portal AND student management system). It was not very intuitive at first but after some time we got familiarized by reading instructions online / videos etc.. There are minor glitches here n there which could have been fixed sooner if they had released updates earlier - such things include slow internet connection when trying from mobile devices outside office hours; inability see who's logged off already even though one knows their login details well enough since last session ended properly before logging out due its auto logout feature being enabled ; sometimes unable access certain pages during peak periods i guess because server might go down once too often thus causing temporary page unavailability until refreshed again later.