I like that it is very easy to use, its intuitive design allows you get answers in no time with little effort from your side! The price isn't bad either when compared against other tools of this kind out there!! It's not great but nothing wrong at all really :) We have used ROPanel as our customer feedback tool which has been super effective since we started using them over two years ago now (we're still going strong!). They are always adding new features so if they don' t offer something then please let us know because their team will be more than happy help make sure everything works perfectly without any issues or problems along those lines ;) Having an automated survey feature would've made life easier though by allowing me send emails directly through my account rather having someone else inputting data into things etc., however i'm satisfied overall just seeing results come back every.