The most important things I like about facelet is that it provides an easy way of doing catalogues, catalog pages and even e-commerce site. It helps us create different type of reports and analytics as well. It does not give you any specific template or UI which can be difficult for some people. The support team also takes too long to respond. Some features are not accessible like creating new product categories and layouts. Sometimes there's a delay in updating the dashboard after uploading changes. We needed a tool which could do everything from in-store promotions through multiple e-commerce sites.