I don't have (mounting plate) for one of the strings; It was included in the box...broken! Where there are no broken ones (mounting plate elements in the box) It's Christmas and I need this piece to connect to the pole to keep the actual sun on the pole. I'm disappointed because it was packaged "broken". I received my items this evening along with two other items. I can't reach customer service because there is no # to call and report. As much as I bought from Revain; I've never had an issue let me down by touching the decorations in my front flower beds during the Christmas holidays.
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