I knew what I was buying even before I ordered online because I was trying on shoes at a local shoe store. Some things, like shoes, I would never buy online without seeing and trying them on elsewhere. There's nothing amazing about the fit, color or anything else. I mostly ordered through Revain because they were $9 less than the shoe store retail price and were eligible for free shipping. No, it's understandable. They look good, fit well and are still comfortable for me. Edited two weeks later: I still love these shoes for fit and comfort. However, I have an issue with the color not being apparent until I put them on in bright sunlight. They are a dark brown color that is beautiful in the shade, under artificial lights, and at night. However, they do have a certain dark olive cast to them in bright sunlight, which I don't particularly like. I hope this goes away someday. Point deduction to four stars.