When I first saw this scanner, it came with a port paper. When I received the scanner, it did not include a paper port. Looking through the reviews I found a few users who said they had Paperport software with a scanner and I can see the reviews date back to 2012. Could this scan be the same one from 2012? I do not know. The software download was very large and started stalling at the first point. Abby has turned out to be a wonderful reader. The rest of the software took so long that I left it running overnight to allow the software to download. The next morning the message "Installation Failed" appeared and I couldn't tell what was installed. They hide downloaded files so I couldn't manually run the installer. I give up, return the scanner and buy another Scan Snap.
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