I like how they do market analysis for businesses as well as looking at products currently available - this helps me understand my target customer better which makes working with them easier! Sometimes we have had some glitches but that seems normal when you're using different tools throughout your day/week etc so not much of an issue there either :). We are trying out one or two features now though just getting into our trial period (which can be up until 3 months) however i'm sure once these tests end then more will roll off :) The most helpful part about going through Wellsprings tech team was seeing what others were doing within other companies / departments who also use similar platforms.