I like how easy municode is for our department! We can easily see if anyone has submitted paperwork or not (if they have). There's nothing we don't love about their software in regards with user friendly/customizable features; however some things are outdated when compared against other municipalities' versions-like reports which could be useful still but maybe add them back into newer releases? Overall great system so far though everything works well at current stage. Keeping track of all building permit requests from start through finish line while maintaining compliance regulations set forth by town codes - helps keep us compliant within those rules without having inspectors constantly checking up upon progress every step along way towards getting final approval.