I like that they are very in tune with my business needs so it's not just another generic online shop solution to sell products or services from someone who doesn't know your industry! They listen intently which makes them more effective than most consultants out there when trying new ideas/tactics etc because you can easily see whether what we're doing works or isn’s working - without having too much time invested into figuring things ourselves first before asking questions / sharing thoughts if needed (which saves us loads of money). We have been able create custom websites using our own designs & templates as well.