It is very user friendly and there's lots of help resources provided by the vendor.The software is very robust and the overall support is great. I have had success in implementing the product for use with our Security Operations Center. I can highly recommend this product. It is easy to use. It is easy to setup and configure. The help resources provided by the vendor are outstanding. We're able to run the console on our network, which allows us to take an off-site management approach. We're also easily able to communicate with all of our sites by logging in to the console. I like that it is easy to use, has all of the features i need, and can be used with any size company. I dislike that there are so many options that it can get confusing at times. It was easy for me to learn how to navigate the software because there were no errors or bugs when training myself. This program is very user friendly. The fact that they have free trial versions makes this software easier to use than others in the same price range. Security for my office.