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1 Level
760 Review
53 Karma

Review on Mass1 by Jason Sisawang

Revainrating 4 out of 5

Excellent software and fantastic Customer Service

It is very easy for customers to communicate with us via chat, email or phone call. The system has helped our business grow by providing great customer service! I have not encountered any problems that would prevent me from recommending this product. We are helping people find what they need online - whether it be information about products/services we offer, finding out more details of their insurance needs etc. People can easily navigate through various pages using links provided throughout the website which makes life easier for them. This also helps when you receive feedback regarding your services as well as making suggestions at anytime during the day. They provide excellent support 24-7 so there's never been anything too big for our team to handle! Some clients may feel overwhelmed due to how much content is available but once they get used to navigating around everything then its all good! Our sales team use mass 1 regularly because they understand exactly where each client sits within the buying journey. As soon as someone contacts us.

img 1 attached to Mass1 review by Jason Sisawang

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Pros
  • The system has helped our business grow by providing great customer service! I have not encountered any problems that would prevent me from recommending this product
Cons
  • I have not encountered any problems that would prevent me from recommending this product