Furthermore, when I contacted them for assistance, I was unimpressed with the customer support I got. It took several tries for their customer support staff to respond when I had a problem with one of their products. Even then, their answer was ineffective, and I got the impression that they weren't really interested in my worries. Although Beauticom's products might be effective for some individuals, they did not aid in my personal grooming objectives. I thought their customer service was very lacking, and the quality of their goods was lacking. Overall, I would not advise others to shop at Beauticom's website, and I will not be making another purchase there.